Frequently Asked Questions
-
Online holistic interior design is an interior design service provided remotely, focused on supporting your wellbeing with spaces being beautiful and functional (interior design) and nurturing your body, mind and soul (holistic approach). This approach gives you the flexibility of having things done in your own time and from the comfort of your home as all contact is done via email and phone. With everything done digitally, you are also cutting down on costs such as consultations, home or site visits, travel expenses etc. making it a more affordable and less intimidating option.
-
I use a combination of proven design and architectural tools such as lighting, acoustics, air quality, sustainable materials, connection to nature as well as Feng Shui to support your physical and emotional wellbeing.
-
Feng Shui is a holistic design process similar to Environmental Psychology, where harmonious environments are designed based on the understanding of how people are connected to and affected by their surroundings. Feng Shui is not a magical solution but by introducing specific changes and adjustments into your environment, good energy is brought in and your space better supports you.
-
Online interior design is very easy! I have highlighted the different steps for you below:
- Complete the questionnaire
- Purchase your E-Design package
- Send me photos of the space, as well as the measurements
- Collaborate with me on Pinterest, I will create a private board for your project
- Book your 30 minutes video consultation call
- Finalise creating your brief with me during our call
- Await your design -
Depending on the complexity of your design and my current workload, you can expect a one to three weeks lead time per room on average, and from the moment you have provided me with all the information I need.
-
Once you have purchased your E-Design package, I will send you my Room Measurement Guide explaining it all, giving you an example that you can follow and apply to your own room.
-
I will guide you through the different steps of the E-Design process to make it easy but if you would prefer me coming to your home that can be arranged and an hourly rate would be applied. Please note this is currently available for Greater London only.
-
Yes! Where a trade account is set up, I pass on my full discount directly to you. That’s another benefit of online design without procurement, we cut on those costs and you get more for your budget!
-
Yes, of course! We can include them in the new design unless they are not going to fit into your new interior. In any case, I will advise you with my professional opinion.
-
All! You set your budget and the specifications are done to meet it, whether it means choosing items from the high street, designer pieces or even bespoke solutions.
-
I do not offer procurement services (buying items on your behalf and installing them) for the very good reason that I want to empower you in this fun and highly satisfying process! Instead I provide you with a detailed design package and shopping list, with which you are able to buy directly online and / or place your order with suppliers and bring the design to life.
If you still find you need a bit of help, I have put together some really useful tools for you here.
-
Once your design is ready, you will receive an email with a link and password to access your online area where you’ll find your design pack! You will then be able to share the access with your chosen persons (family or contractors) or download the documents.
-
My services are available worldwide and when it comes to specifying products you can either choose suppliers based in the UK but shipping worldwide or suppliers based in your own country. Being from a French background, designs can also be delivered in French, on request and at no extra cost.
-
By listening to my clients in the early stages of the design process, I make sure we are on the same page and create a design based on your brief, your preferences and your budget. If however you are not happy with it, please let me know so I can address it in the best possible way.
B2C - Homeowners & Private Customers Services
-
Streamlined! With plenty of communication upfront to ensure I get it right from the start. Below are the main steps you can expect:
- Contact me
- Fill in the questionnaire I will send you shortly after
- Go over your brief in depth, either by email, recording a Loom video or a video call with me - whichever works best for you
- Share all the necessary documents with me (Google Drive or Dropbox link)
- Depending on the project, either a retainer or full payment upfront will be needed
- I’ll send you an email when the work is completed, with the final invoice if applicable -
Please share with me your Google Drive or Dropbox links where I can access all the files needed to complete the work.
-
Depending on the work you require, my turnaround time is 2-10 working days.
-
I use SketchUp & Layout, AutoCAD LT (upon request), Coohom / Mydoma Visualizer, Photoshop, Lightroom, InDesign and Canva.
-
I am based in London UK but can work in any timezone! I will also set your drawings in either metric or imperial units depending on the market you are serving.
-
Depending on the nature of the work you need to outsource, either a retainer or full upfront payment is needed. If you paid a retainer, the final invoice will need to be settled prior to receiving the final work.
-
Payments can be made either by bank transfer (details will be provided on the invoice) or online via Stripe.